Why You Shouldn’t Communicate Directly with a Workers’ Compensation Claims Adjuster

November 21, 2024

The best course of action is to contact an experienced workers’ compensation attorney immediately.

Your attorney will handle all communications with the claims adjuster, ensuring that your rights are protected and that no details are used to prejudice your case. An attorney also has the expertise to formally file your claim with the courthouse, which is a critical step in securing the compensation you’re entitled to.

It’s important to understand that, on your own, it’s nearly impossible to achieve a better outcome than an experienced workers’ compensation attorney can secure on your behalf. Your attorney knows the system, the strategies, and the evidence needed to build a strong case, maximizing your chances for a favorable recovery.

In short, if you’ve suffered a workplace injury and a claims adjuster is reaching out to you, don’t respond. Instead, let your attorney take the lead. By entrusting the process to a professional, you’re ensuring that your case is handled with the care, expertise, and advocacy you deserve. Don’t risk your future—contact an attorney today.

Do not communicate with the claims adjuster directly

If you’ve been injured on the job, you might receive a call from a workers’ compensation claims adjuster sooner than you expect. It’s important to know one critical rule: do not communicate with the claims adjuster directly. While it may seem harmless to answer their questions or share details about your situation, anything you say can potentially harm your case and be used against you later in the claims process.

Here’s why this matters. Claims adjusters work for the insurance company—not for you. Their primary goal is to minimize the cost of your claim, not to ensure you get the recovery you deserve. Even seemingly innocent statements can be misconstrued or taken out of context, weakening your position. This is why it’s essential to protect yourself by avoiding direct communication with them entirely.

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